Refund policy
Refund Policy
We want you to love what you ordered. Since our products are made specifically for you through on-demand printing, we're unable to offer refunds or exchanges for buyer's remorse, wrong size selection, or simple change of mind.
However, we will offer a full refund or free replacement if:
- Your item arrives damaged or defective
- You received the wrong item
- Your order was lost in transit and confirmed undeliverable by the carrier
To request a refund or replacement, contact us within 30 days of receiving your order at ros.remodels.repairs@gmail.com with your order number and a photo of the issue. We'll review and respond within 5 business days.
Approved refunds are issued to your original payment method within 5-10 business days. Approved replacements are reprinted and shipped at no extra cost.
Because items are custom-made, we cannot accept returns for resale. Please double check sizing charts and product details before ordering.